Hacked right now? Submit an emergency request: Emergency contact form | [email protected] , We respond within 60 minutes, 24/7.

Your site's been hacked.
We'll fix it, fast.

Malware, ransomware, SEO spam, Google blacklist: our forensic response team identifies the exact attack vector, removes every trace, and closes the door it came through.

Average initial response: under 60 minutes. Average clean time: under 4 hours.

Malware detected: wp-login.php modified
Backdoor shell injected, 2 hours ago
Google Safe Browsing flagged
Site blacklisted, traffic loss active
SEO spam injected: 847 pages
Japanese keyword spam in meta tags
Admin user: unknown_acc_04 found
Rogue admin account, privileges active
Hiddenite cleanup: complete
Site clean, hardened & monitoring active
<60m Emergency response time 24 hours, 7 days
99% Clean rate First engagement success
4hrs Average clean time From engagement to clear
1200+ Sites secured Across 18+ years
Not sure what's actually happening?

Whatever you're seeing,
we've seen it before.

You don't need to know the technical name for it, just what you've noticed. Here's what it usually means, and how we fix it.

Your site is acting strange, but you can't find anything wrong

That's usually a backdoor or web shell hiding in plain sight, deliberately built to survive a normal file check. We look for behaviour, not just known signatures.

Traffic is dropping and Google is showing pages you never created

This is spam content silently injected into your site to hijack your rankings for someone else's keywords. Left alone, it compounds: every day costs you more search visibility.

Google or Chrome is now warning people away from your own site

A blacklisted site loses up to 95% of its organic traffic overnight. We clean the infection and file the review requests that actually get you delisted: typically within 24–72 hours.

An admin account you don't recognise has appeared

The most common way attackers hold onto access after the first entry point is patched. We audit every account, revoke what shouldn't be there, and lock login down properly.

A customer says their card was used fraudulently after buying from you

One of the clearest signs of a checkout-page skimmer quietly copying payment details in real time. We audit every script running at checkout and remove anything unauthorised.

Visitors are being sent somewhere else, or the homepage looks defaced

Redirect hacks and defacements are the most visible attacks, and the most damaging to trust if they're seen by a customer before you catch them. We reverse both and lock down how they got in.

Platforms we secure

We secure every major platform.

WordPress, WooCommerce, Shopify, Drupal, Laravel / PHP, Statamic, Craft CMS, Custom builds, Webflow

How we work

Our security
response process.

A structured, forensic incident-response methodology, not guesswork. Every finding, action, and root cause is documented and shared with you in real time.

Immediate triage & containment

We assess the scope of compromise, identify attack vectors, and take immediate containment steps to prevent further damage while cleanup begins.

Deep forensic scan

Full file system scan, database inspection, log analysis, and malware signature matching. Hidden directories, encoded files, dormant backdoors: all checked.

Surgical removal

Malware removed file by file, database record by record. We understand what each piece of code does before removing it. Nothing deleted blindly.

Vulnerability patching

We identify and patch the root cause: outdated plugins, insecure file permissions, weak credentials, unpatched CMS core. Cleaning without patching is pointless.

Security hardening

WAF setup, login protection, file integrity monitoring, security headers, and a hardened server configuration, so the same attack cannot succeed again.

Blacklist removal & reinstatement

We file removal requests with Google, Bing, McAfee, Norton, and other security vendors. We monitor and follow up until your site is fully reinstated.

Post-cleanup report & handover

A full written report of what was found, what was done, and our recommendations. Suitable for insurance and regulatory purposes.

What you receive

  • Complete malware removal with verification scans
  • Blacklist removal from Google, Bing & security vendors
  • Root cause identification & vulnerability patch
  • Web Application Firewall (WAF) implementation
  • Admin account audit & rogue account removal
  • Login security hardening & MFA setup
  • File permission & configuration hardening
  • SSL certificate verification
  • Full written incident report (PDF)
  • 30-day post-cleanup support included

Typical timescales

Initial response Under 60 mins
Standard WordPress cleanup 2–4 hours
Complex custom site cleanup 4–12 hours
Google blacklist reinstatement 24–72 hours
Full hardening & monitoring setup 1–2 days
From our clients

They were in the same position you are.

"Our site was hacked overnight and Hiddenite had it cleaned, delisted, and audited within a day. Having the monitoring in place since has been reassuring."

RO
Richard O

"We didn't realise our rankings were being hurt by injected pages until Hiddenite found them. Once it was cleaned up and reconsideration filed, things recovered within a few weeks."

TL
Tanya L

"We had malware on the site for a couple of weeks before we spotted it. The report Hiddenite put together was thorough enough to hand straight to our payment processor and insurer."

HN
Hamid N
Don't wait

Signs your site
may be compromised.

Hacks don't always announce themselves. Many attacks run silently for weeks, doing compounding damage before you notice anything wrong.

Get a free security scan
Google shows "This site may be hacked" in search results
Sudden unexplained drop in organic search traffic
Visitors are being redirected to unknown websites
Spam pages about pharmaceuticals or luxury goods in your sitemap
Your hosting account was suspended for abuse
Customers receiving phishing emails from your domain
Unknown admin accounts in your CMS dashboard
Unexplained site slowdown or high server load
Your site shows content you didn't add or looks defaced
Your email IP is blacklisted and emails go to spam
Specific problem?

Focused guides for common situations.

Emergency Response, 24/7

Hacked right now?
Contact us immediately.

Every minute your site is compromised, the damage compounds. Our security team is standing by.

Or email: [email protected], response guaranteed within 60 minutes.