Malware on your site right now? Submit an emergency request: Emergency contact form | [email protected] — We respond within 60 minutes, 24/7.
Every hour malware stays active, the damage compounds: more customers exposed, more search ranking lost, more of your reputation on the line. Whatever platform you're on, our forensic process finds every trace, removes it safely, and patches the root cause so it doesn't come back.
Most site owners don't spot malware from a scan result, they spot it from something feeling off. Here's what that usually means, and how we fix it.
Redirect malware that often only triggers for some visitors, which is exactly why you might not have noticed it yourself yet.
We test the site as multiple visitor types to catch conditional redirects, then remove the injected script and close the entry point.
A common sign of malware quietly using your server's resources in the background, often for crypto-mining or as part of a botnet.
We scan running processes and scheduled tasks, not just files, to find what's actually consuming resources, and remove it.
A strong signal of a checkout-page skimmer: a script quietly copying payment details as customers type them in.
We audit every script loading at checkout, remove anything unauthorised, and help you document it for your payment processor.
A backdoor is recreating it: a classic persistence trick that makes a surface-level cleanup fail within days.
We trace the recreation mechanism itself, usually a cron job or a second hidden backdoor, and remove all of it in one pass.
Confirmation that a vendor has already detected something you may not have found yet, the infection has been there a while.
We identify and remove the infection, then file the delisting requests needed to clear the warning for good.
Spam content injected directly into your database or file system to hijack your search rankings for someone else's keywords.
We remove every injected page and script, then restore your legitimate content and search visibility.
Platform-agnostic
Every file, every database table, every scheduled task, checked against known malware signatures and behavioural patterns, not just a surface-level virus scan.
Automated scanners miss obfuscated and novel payloads. Suspicious files are opened and read by a human before anything is touched.
Malicious code is stripped out file by file and record by record. We never mass-delete or restore a full backup blind, that risks losing legitimate recent work.
A cleanup that doesn't fix how the attacker got in is temporary. We trace the exact vulnerability, whether it's a CMS plugin, a server misconfiguration, or leaked credentials.
The vulnerability is closed, file permissions corrected, and, where appropriate, a Web Application Firewall put in place to stop repeat attempts.
A clean re-scan and a full written incident report, suitable for insurers, payment processors, or your own compliance records.
Emergency Response, 24/7
Every minute malware stays active, the damage compounds. Our security team is standing by.
Or email: [email protected], response guaranteed within 60 minutes.