Hacked right now? Submit an emergency request: Emergency contact form | [email protected] We respond within 60 minutes, 24/7.

Website hack cleanup
in Manchester.

Manchester's strong e-commerce and media sector means a hack rarely stays quiet for long — a defaced homepage or a blacklisted checkout page gets noticed by customers fast, which is why response speed matters as much as the cleanup itself. Every hour a compromised site stays live costs more traffic, more trust, and more risk to your customers. Our team responds fast, wherever you're based.

No obligation, no upfront cost to assess. Average initial response: under 60 minutes. Remote, no site visit required.

<60m Emergency response time 24 hours, 7 days
99% Clean rate First engagement success
4hrs Average clean time From engagement to clear
1200+ Sites secured Across 18+ years

Who we help in Manchester

E-commerce, Media & broadcasting, Higher education

Not sure what you're dealing with?

What you're seeing,
and what it actually means.

You don't need the technical term for it, just what you've noticed. Here's what that usually means, and how we fix it.

Visitors get redirected to a different website

Redirect malware that often only triggers for some visitors, which is why you might not have spotted it yourself yet.

Google shows "This site may be hacked" in search results

Confirmation that a vendor has already flagged something, the infection has usually been there a while.

A sudden, unexplained drop in traffic or search rankings

Often the result of spam content or links injected into your site to hijack rankings for someone else's keywords.

An admin account or user you don't recognise

The most common way attackers hold onto access after the original entry point has already been patched.

How we work

Our security
response process.

A structured, forensic approach for Manchester businesses, delivered remotely, no site visit required.

Immediate triage & containment

We assess the scope of compromise and take immediate containment steps to prevent further damage while cleanup begins.

Deep forensic scan

Full file system scan, database inspection, log analysis, and malware signature matching, including hidden directories and dormant backdoors.

Surgical removal

Malware removed file by file, database record by record. We understand what each piece of code does before removing it.

Vulnerability patching

We identify and patch the root cause: outdated plugins, insecure file permissions, weak credentials, or unpatched CMS core.

Security hardening

WAF setup, login protection, file integrity monitoring, and a hardened server configuration so the same attack can't succeed again.

Blacklist removal & reinstatement

We file removal requests with Google, Bing, McAfee, Norton, and other security vendors, and follow up until fully reinstated.

What you receive

  • Complete malware removal with a verification re-scan
  • Blacklist removal from Google, Bing & security vendors
  • Root cause identification & vulnerability patch
  • Admin account audit & rogue account removal
  • Login security hardening & MFA setup
  • Full written incident report, suitable for insurers
  • 30-day post-cleanup support included

Every major platform, supported.

WordPress, WooCommerce, Shopify, Magento, Laravel / PHP, Custom builds

From a Manchester client

"A card-skimming script had been running on our checkout for days before our payment processor flagged unusual activity. Hiddenite found it, removed it, and gave us a report detailed enough to satisfy our processor's own security review."

RP
Rachel Pearson Operations Lead, an online retailer
Common questions

Before you get in touch.

Do you need physical access to our office or servers?

No, the entire cleanup is delivered remotely. We work directly with your hosting environment, so there's no site visit and no downtime waiting for someone to arrive.

How quickly can you actually start?

Our average initial response is under 60 minutes, 24 hours a day. Once we're in, most standard cleanups are fully resolved within 2–4 hours.

What if the same vulnerability lets it happen again?

It won't, because we don't stop at removal. Every engagement includes root-cause patching and hardening: closing the actual door the attacker used, not just cleaning up what they left behind.

We're worried about the cost before we even know the damage.

The initial assessment carries no obligation. We'll tell you exactly what's wrong and what it takes to fix before you commit to anything.

Emergency Response, 24/7

Hacked right now?
Contact us immediately.

Every minute your site is compromised, the damage compounds. Our security team is standing by.

Or email: [email protected], response guaranteed within 60 minutes.